Welcome to Out Current Store’s FAQ page! We’ve compiled answers to the most common questions about our coastal-inspired apparel and accessories. Whether you’re curious about shipping, returns, or our products, you’ll find the information you need below.

About Our Products

What types of products does Out Current Store offer?
We specialize in coastal-inspired apparel and accessories for sun-seekers and water enthusiasts. Our collection includes:
  • UV-protective clothing (button-ups, boardshorts, beanies)
  • Beach day essentials
  • Quick-dry clothing
  • Seasonal collections
  • Accessories (bags, face coverings)
Are your products designed for specific outdoor activities?
Absolutely! Our apparel is perfect for:
  • Beach outings and water sports
  • Coastal exploration and travel
  • Outdoor adventures with sun protection needs
  • Casual wear with a coastal vibe
Do your products offer sun protection?
Yes! Many of our clothing items feature UPF protection, including our sun shirts and UV-blocking beanies. We design our products to make sun protection effortless while maintaining style and comfort.

Shipping & Delivery

Where does Out Current Store ship?
We ship worldwide from our headquarters in Oklahoma City, excluding some Asian countries and remote locations. Our global shipping ensures water enthusiasts everywhere can enjoy our coastal apparel.
What shipping options are available?
We offer two shipping methods:
✈️ Standard Shipping – $12.95
Carriers: DHL or FedEx
Processing: 1-2 business days
Delivery: 10-15 business days after shipping
🌊 Free Shipping on Orders Over $50
Carrier: EMS
Processing: 1-2 business days
Delivery: 15-25 business days after shipping
How long will my order take to arrive?
Processing typically takes 1-2 business days. Delivery times vary by shipping method:
  • Standard Shipping: 10-15 business days after shipping
  • Free Shipping: 15-25 business days after shipping
Note: International orders may experience slight variations in delivery estimates.
Will I be charged customs fees?
Depending on your country, customs fees or import taxes may apply. These are the responsibility of the customer and are not included in your order total.

Returns & Exchanges

What is your return policy?
We offer easy returns within 15 days of delivery. Items must be in original condition with tags attached. Please visit our Returns Page for complete details.
How do I initiate a return?
To start a return, please contact our customer service team at [email protected] with your order details. We’ll guide you through the process to ensure your return is handled smoothly.
When will I receive my refund?
Once we receive your returned items, we’ll process your refund within 5-7 business days. Refunds will be issued to your original payment method.

Payment & Account

What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All prices are shown in USD.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect your payment information and ensure secure transactions.
Do you offer gift cards or store credit?
Currently, we don’t offer gift cards or store credit, but we’re always looking for ways to enhance your shopping experience. Stay tuned for updates!

Contact & Support

How can I contact customer service?
Our team of fellow outdoor enthusiasts is happy to help! You can reach us at:
  • Email: [email protected]
  • Mailing Address: 1639 Cody Ridge Road, Oklahoma City, US 73109
We typically respond within 24-48 hours.
What should I do if I haven’t received my order confirmation?
First, check your spam/junk folder. If you still can’t find it, please contact us at [email protected] with your order details, and we’ll resend the confirmation.
Can I change or cancel my order after placing it?
We process orders quickly to get your coastal essentials to you as soon as possible. If you need to make changes, contact us immediately at [email protected], and we’ll do our best to accommodate your request.
Sun-Smart Tip: While waiting for your UPF-protective clothing to arrive, remember to apply broad-spectrum sunscreen if you’re heading outdoors!

From all of us at Out Current Store, we thank you for choosing apparel designed for real life by the water. Wherever your adventures take you, we’re proud to be part of your journey.